Privacy Policy

Last updated: June 16, 2026

The ACE District website (acedistrict.ca / quartierdac.ca) is managed by the Ottawa Art Gallery (OAG) on behalf of the ACE District Secretariat. We take your privacy seriously and want you to understand what information we collect, why we collect it and how we use it.

This policy applies to this website and all services operated through it. It does not apply to the websites or services of ACE District partners, businesses or organizations linked from this site. Those organizations have their own privacy practices.

What we collect and why

Newsletter signup

When you sign up for the ACE District newsletter, we collect your email address and, optionally, your name. We use this information to send you ACE District stories, events and updates. Our newsletter is managed through Mailchimp. You can unsubscribe at any time using the link at the bottom of every email.

Contact form

When you submit a message through our contact form, we collect your name, email address, subject selection and message. We use this information to respond to your inquiry. Contact form submissions are received by the ACE District Secretariat at the Ottawa Art Gallery.

Join the ACE District

When you express interest in joining the ACE District as a business, organization or artist, we collect the information you provide through the intake form. We use this information to follow up on partnership opportunities.

Website analytics

We use Google Analyticss to understand how visitors use this site — which pages are visited, how long people spend on the site and how they found us. This information is collected in aggregate and is not used to identify individual visitors. [If Google Analytics 4: Analytics data is processed by Google. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.]

Advertising and tracking

During active advertising campaigns, this site may use tracking technologies from Meta (Facebook/Instagram), Google (YouTube, Display Network) and programmatic advertising platforms. These tools help us understand whether our advertising is reaching the right people and measure campaign performance. They may collect information about your visit through cookies or similar technologies.

Embedded content and third-party services

This site uses several third-party services to deliver its features. These services may collect information about your visit.

Interactive map (Google Maps and Google Places)

Our interactive district map uses Google Maps and Google Places to display locations and provide place information. When you use the map, Google may collect information including your IP address and location data. This data is handled according to Google’s Privacy Policy.

Video (YouTube)

Some pages include videos hosted on YouTube, a Google service. When you visit a page with an embedded video, YouTube receives information about your visit, including your IP address and the page you viewed. If you are logged into a Google account, YouTube may link this activity to your profile. Where possible, we use YouTube’s privacy-enhanced mode, which limits tracking until you actively play the video. YouTube’s data practices are governed by Google’s Privacy Policy.

Multilingual content (WPML)

This site uses WPML to serve content in English and French. WPML uses cookies to remember your language preference and the last language you viewed. These cookies are functional — they make the bilingual experience work — and do not track you for advertising purposes.

Cookies and similar technologies

This site uses cookies for several purposes:

  • Language preference — WPML stores your language selection so the site displays in the right language.
  • Analytics — Google Analytics uses cookies to measure site traffic in aggregate.
  • Embedded content — Google Maps and YouTube may set cookies when you interact with the map or play a video.
  • Advertising — During active campaigns, Meta and Google advertising tools may set cookies to measure campaign performance.

You can manage your cookie preferences through your browser settings. You can also opt out of personalized advertising through the following tools:

  • Digital Advertising Alliance of Canada: youradchoices.ca
  • Meta: facebook.com/adpreferences
  • Google: adssettings.google.com

How we use your information

We use the information we collect to:

  • Send you the ACE District newsletter (if you signed up)
  • Respond to inquiries submitted through the contact form
  • Follow up on partnership interest
  • Understand how our website is used and improve it
  • Measure the effectiveness of advertising campaigns
  • Display interactive maps and embedded video content

We do not sell your personal information. We do not use your information for purposes other than those described above.

Who we share information with

We share information only with the service providers that help us operate this website and communicate with you:

  • Mailchimp (The Rocket Science Group LLC) — newsletter delivery and subscriber management
  • Google (Google LLC) — website analytics, interactive maps (Google Maps and Google Places), embedded video (YouTube) [and advertising measurement]
  • Meta (Meta Platforms, Inc.) — advertising measurement (during active campaigns only)
  • WPML (OnTheGoSystems Ltd.) — multilingual website functionality
  • WPCloud.ca — website hosting

These providers access your information only to perform services on our behalf and are required to protect it.

We may also disclose information if required by law.

How we protect your information

We use reasonable technical and organizational measures to protect your personal information, including secure connections (HTTPS) and access controls on administrative systems. Mailchimp maintains its own security practices, which you can review at mailchimp.com/legal/security.

How long we keep your information

  • Newsletter subscribers: We retain your information for as long as you remain subscribed. When you unsubscribe, your information is removed from our active mailing list in accordance with Mailchimp’s data retention practices.
  • Contact form submissions: We retain messages for 24 months and then delete them.
  • Partnership inquiries: We retain this information for the duration of the partnership relationship or inquiry.
  • Analytics data: Aggregated analytics data is retained in accordance with [Google Analytics / platform] default settings.
  • Cookies: Cookie lifespans vary by provider. Language preference cookies persist until you clear your browser. Analytics and advertising cookies follow the retention periods set by their respective providers.

Your rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Know what personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for communications (unsubscribe from the newsletter at any time)
  • File a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) if you believe your privacy rights have not been respected

To make a request regarding your personal information, contact us using the information below.

Children

This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

Cette politique est disponible en français à quartierdac.ca/politique-de-confidentialite/.